Here at Bryan’s Logistics, we offer nothing but the best. The best rates, the best turn-over time,
the best deals and most importantly, the best customer service. We strongly believe that our
customers are our number one priority and we’ll do everything just to see the smiles on their
faces.
We also strive to provide a fast, efficient and cost-effective shipping service where customers can
be in the comfort of shopping from any of their designated retailers and leaving the rest of the
job us.
Sign up now and receive the best shipping experience of all time..
On the Bryan’s Logistics page there will be a link provided to sign up and receive a free account. Afterwards, an email will be sent confirming registration and a US address to ship your items to.
Proceed to shop with any of your desired retailers/ merchants and remember to add our assigned mail box number; 8000, beside the address or after your name.
After shipping to the given US address, you will be notified at every step of the process once the package(s) arrive(s) at our warehouse.
Our team requires you to sit back and relax while we cover the clearing and custom fees just for you. Once your package is ready we will alert you!
See our rates below... We have some of the lowest rates guaranteed across Jamaica. Our rates start at $400. Unbelievable!
Standard package processing/service charge is $150 per package Packages 5lbs and over are subjected to a handling fee starting at $300
Packages with bad addresses/unknown packages will incur a cost of $350
Storage charge for packages exceeding our 7 days will incur a $200 fee for each day that the package is still in our possession until picked up/ delivered.
*Disclaimer*: Prices are subjected to change without notice and Bryan’s Logistics will not be held responsible for any customer who chooses to overlook or ignore this advisory.
Once a customer has signed up it is considered that they have agreed to our terms and regulations and it is within their right to examine these terms on a regular basis in case of any potential changes. It is also up to the customer to ensure that the merchant properly packages their items and as such if the item does come into the island damaged or missing we will not be held accountable.
Customers who chooses to ship fragile or breakable items should ensure the sellers properly package their items as we will not be liable for any damages done prior to those packages getting to us.
Only items damaged or lost under our control are subjected to liability and we will therefore not be issuing any sort of refund for packages damaged or lost during the transition to us. If a proper invoice is not submitted beforehand, there will not be any form of refund due to customers negligence as we will not be refunding blindly.
*Note briefly*: Bryan's Logistics reminds all importers that it is their duty to stay up-to-date with the latest Jamaican Customs Regulations, including policies, import requirements, procedures, and applicable duties and taxes, to ensure smooth and compliant package imports.
**Declaring your items: ** Please note that it is advised that all customers shipping with our company are required to declare; with a proper invoice showing price and items, what it is that they are bringing into the country. If any customer should fail to adhere to this regulation, they will pay the penalties.
We have two shipments for the week. For sea shipment, Packages that arrive at the warehouse from Mondays to Thursday mornings will be sent on the sea shipment. For air shipment, Packages that arrive at the warehouse Thursday afternoons through to Saturday’s leaves on the air shipment.
Once you sign up on our website, you will get a notification in your email each step of the way. When the package arrives at the warehouse, when it leaves, when it arrives in Jamaica and when it ready for delivery.
We accept both cash and card payments.
It depends. If the package weighs 3.4lbs you pay the rate for 3lbs and if it goes up to 3.5lbs or more we round off to 4lbs.
In a case like this, storage means storing until picked up. In the event of anything happening to any package, the customer will always want to be refunded. If it is a case where something happens to any package on a day we are closed, we would be held responsible and as such be entitled to reimburse the customers affected. Also, a key point to note is that when being refunded for any package that gained storage fees, those amounts will be deducted from the refund amount as part payment for not collecting your packages when you had the chance to.
Packages received at the warehouse take roughly 24 - 48 hours to be uploaded. All carriers except Usps deliver directly to the warehouse. The warehouse reps have to pick up items from the postal service when they are ready and this may result in a longer wait time.
Normally, once updated it takes 3 - 5 business days. However we are now operating at a 3 times per week scale as the package cycle has slowed down. We will pick up when the cycle changes again.
Bryan's Logistics has two locations, Kingston (876) 389 - 6041 and Annotto Bay (876) 229 - 0356. No WhatsApp call are permitted, only straight calls. We use WhatsApp as a means of sending queries, invoices and also requesting deliveries when needed.
Once the package gets to the warehouse without the mailbox, it will be placed in the unknown section until requested. We implore all customers to have your Bry beside your names for specific merchants such as eBay and others; and always entered in address line 2 to avoid this issue as its a process that takes a lot of time.
Kingston & Annotto Bay
admin@bryanslogistics.com
bryanslogistics21@gmail.com
Phone: 1 (876) 389 – 6041 (Kingston)
1 (876) 229-0356 (Annotto Bay)